Windshield Replacement
Frequently Asked Question
Please click on the links below to view the FAQ
answers.
What
are the typical questions asked when calling to receive
a price quote?
The year, make, and model
of your vehicle? If you are unsure check on your insurance
card and or the driver's side door jam will show the
year. Model type is typically located on either the
rear or side of your vehicle.
How
much does it cost for replacement?
Well do you have any of
these attachments on your windshield?
1. Blue Shade or band that runs along the top of your
windshield horizontally about 6 inches below the roof.
2. Black Dots called a Third Visor Frit around your
rearview mirror.
3. Condensation Sensor, Light Sensor, Rain Sensor.
4. Heated - there will be grayish, orange or reddish
horizontal lines near the base of your windshield wipers
5. Has your windshield ever been replaced before?
Do
you offer mobile service?
No all of our work is
performed here at our shop in a controlled environment
out of the elements of rain, snow, sun and wind.
How
long will it take to replace my windshield?
Depending on the type
of vehicle you drive it may take 2.5 to 4.5 hours to
replace including the Safe-Drive-Away-Time. Luxurious
vehicle seems to take the latter time do to extra attachments
on the windshield.
What
does Safe-Drive-Away-Time mean?
The time it takes for
your vehicle to be driven safely after the windshield
has been replaced. Here at Able Auto Glass in Houston,
TX we document the time the glass is set and only use
Adco Titan Pro 1 with a one-hour SDAT.
Are
your technicians certified?
Our auto glass technicians
are certified by the National Auto Glass Association
and by our auto glass adhesive manufacture Adco.
What
is the difference between other companies that offer "In
House Certifications and the National Auto Glass Certification?"
While we cannot say much
about "In House Certification," the National Auto Glass
Association is an industry recognized organization.
I
have an E-Z Tag on my Windshield. Are you able to transfer
the sticker to the new windshield without damaging the
tag?
By using a heat gun and
a sharp razor blade after the windshield has been removed
we are able to transfer the E-Z Tag without damage.
We can transfer all other window stickers as long as
they are not damaged.
What
brand of glass will you use on
my windshield replacement?
Most customers want the best price in which the brands
may vary; but by your request we will install dealer
or an OEM brand glass. In some cases the OEM brand
price may only vary $50 to $100 and we will quote
these too.
What is your warranty on front windshield
replacement?
We offer a lifetime warranty against leakage when
rust is not present on the pinchweld or near the seal.
What
types of payments do you accept?
We accept American Express, Cash, Discover, Google Payment, PayPal, Master Card and Visa.
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